Installation Issues?
January 27, 2025
π§ Installation Issues?
If you encounter problems while installing FeelFish, please follow these troubleshooting steps:
π System Requirements
FeelFish APP currently supports only the following systems:
- Windows 10 and above
- macOS (supports both M-series and Intel chips, please download the corresponding version)
Please ensure your system meets these requirements.
π‘οΈ Security Software Interference
The most common cause of installation failure is security software blocking the installation:
- 360 Security Guard
- Tencent PC Manager
- Windows Defender
- Other third-party security software
Solution:
- Temporarily disable real-time protection in your security software
- Re-download and install FeelFish
- After installation, add FeelFish to your security software's whitelist
- Re-enable real-time protection in your security software
π Contact Support
If the above methods don't resolve your issue, please contact our support team:
π¨π³ Chinese Users
WeChat Support: Scan the QR code below to add our WeChat support
π Other Language Users
Email Support: feelfish@foxmail.com
π‘ Tip: When contacting support, please provide detailed information about your issue, including your operating system version and error messages, so we can assist you more quickly.